Our 30 Day Return Window
You may request a return or exchange within 30 days after delivery. We accept eligible items that do not fit or are not what you expected, as well as items that arrive damaged, defective or incorrect. Please inspect your order when it arrives and contact us promptly if there is a problem.
Return Eligibility
For a change-of-mind return or exchange, clothing must be unworn, unwashed and in its original condition, with tags attached and original packaging where available. Include proof of purchase or your order number. Items showing wear, washing or damage caused after delivery are not eligible for a change-of-mind return. These conditions do not limit rights available under applicable law for defective or incorrect goods.
How to Return
- Email info@streetoneclothing.com with your order number, the item and the reason for your request. For damage or defects, include clear photos.
- We will review your request and provide return instructions. Pack the item securely and include your order details.
- Send the return to Street One Clothing, 10460 Magnolia Ave, Riverside, CA 92505, United States. Keep your shipping receipt and tracking number until the return is resolved.
Exchanges
To request a different size or an exchange for a damaged, defective or incorrect item, contact us within the 30-day window with your order number and preferred replacement. We will explain the return steps. Once the original item is received and inspected, we will arrange an available replacement; if the requested item is unavailable, we will discuss a refund or another suitable option.
Return and Exchange Shipping Costs
For a change of mind or size exchange, the customer pays the return shipping cost. If the item arrived damaged, defective or incorrect, contact us before sending it back; we will cover the reasonable return shipping cost and explain how to proceed. We will not charge a cancellation handling fee for an order cancelled before shipment.
Refunds
After receiving your return, we will inspect it and notify you of the result. Approved refunds are processed to the original payment method within 5 business days after inspection. Your bank or card issuer may take an additional 5–10 business days to post the credit; actual timing varies by provider.
Order Cancellation
If you wish to cancel before your order has shipped, contact us immediately. If we can stop the shipment, we will cancel the order without an additional handling fee and issue a full refund to the original payment method. Once shipped, the order is subject to this return and refund process.
Contact Us
Store Name: Street One Clothing
Address: 10460 Magnolia Ave, Riverside, CA 92505
Phone: +1 951 687 1750
Email: info@streetoneclothing.com
Opening Hours:
Monday to Sunday: 10:00 AM–6:00 PM
Pacific Time (local time)
Response Time: We respond within 24 hours.